Privacy Policy

Effective Date: [07/01/25]

CanisSphere® LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase on our website, and how we comply with privacy laws in the United States, Canada, Mexico, and the European Union.

Information We Collect

We collect personal information you voluntarily provide to us through contact forms, account creation, checkout process, newsletter signups, and other interactions. This includes but is not limited to:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information

  • Account details

  • IP address and device/browser information collected via cookies and analytics tools

How We Collect Your Information

Your information is collected directly when you submit forms, create an account, make purchases, or sign up for newsletters. We also collect data automatically through cookies, web beacons, and analytics tools like Google Analytics.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Send marketing emails and newsletters (with your consent)

  • Improve and personalize your experience on our website

  • Provide customer support

  • Comply with legal obligations

  • Analyze website usage and performance

Sharing Your Information

We share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Email marketing platforms (e.g., Mailchimp, Klaviyo)

  • Analytics providers (e.g., Google Analytics)

  • Advertising platforms (e.g., Meta, Google Ads)

We require these partners to protect your data in accordance with applicable privacy laws.

Your Privacy Rights

You have the right to access, correct, or delete your personal information. You can manage your information via your account settings or by contacting us at contact@canissphere.com.

For marketing communications, you can unsubscribe at any time through the link in our emails.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver personalized advertising. These include essential cookies, performance and analytics cookies, and advertising cookies.

You can manage your cookie preferences via our cookie banner or your browser settings.

Children’s Privacy

Our services are not intended for children under 13 (U.S.) or under 16 (EU), and we do not knowingly collect information from minors.

Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.

International Data Transfers

If you are located outside the U.S., Canada, Mexico, or the EU, please be aware that your information may be transferred to and processed in these jurisdictions in accordance with this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

contact@canissphere.com

CanisSphere® LLC
Portland, Maine

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.